Privacy Policy

At The Dapper Gent, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the GDPR and Australian Privacy Principles.

Information We Collect

We collect personal information that you voluntarily provide when using our services, including but not limited to:

• Contact details such as your name, postal address, email address, and phone number;
• Order and payment information related to purchases of clothing, footwear, accessories, and custom tailoring;
• Preferences and notes related to personal styling consultations and wardrobe advice;
• Information related to your interactions with our website, such as browsing activities, IP address, and device data;
• Shipping and gift wrapping instructions.

How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill orders and custom tailoring requests;
• To provide personal styling and wardrobe consultation services;
• To communicate with you regarding your orders, appointments, and inquiries;
• To improve and personalize your experience on our online platform;
• To comply with legal obligations and protect the rights of The Dapper Gent;
• To conduct marketing and promotional activities, with your consent where required by law.

Legal Basis for Processing (for EU users)

Where applicable, we process your personal data based on your consent, the necessity of processing for contract performance, compliance with legal obligations, or legitimate interests pursued by our company, such as improving our services and protecting against fraud.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may control cookie preferences through your browser settings. For detailed information on how we use cookies, please refer to our Cookies Policy.

Sharing Your Information

We may share your personal information with trusted third parties only as necessary to provide our services, including:

• Shipping and delivery providers;
• Payment processors;
• Marketing and customer support service providers;
• Legal and regulatory authorities when required by law.

All third parties are required to handle your data securely and in accordance with this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our staff are trained to handle your information confidentially and securely.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and obtain a copy of your personal information;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data where permitted;
• Object to or restrict certain processing activities;
• Withdraw consent where processing is based on consent;
• Data portability to receive your information in a structured format;
• Lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us at our physical address below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your data may be transferred and stored on servers located outside your country of residence. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our physical office: